Frequently Asked Questions
Q. Where are we located & do we travel?
A. We are located in the Chattanooga, TN area but we LOVE to travel anywhere. Because we love to travel, we keep costs simple, with little to no travel fees. Please contact us for details.
Q. How long after the wedding/session until we see our photos?
A. I will post a sneak peek on Facebook (or an online gallery if you prefer) within a week. Your full gallery will be ready between 3-6 weeks depending on the time of year.
Q. Can I print the photos? Can I put them on Facebook?
A. With every package, you receive a DVD & flash-drive with the images and printing rights. We only provide one set to the bride & groom, however, if the bride & groom requests, we do send along a print release for both sets of parents. We don’t send a DVD & flash-drive to the parents, but the bride & groom are welcome to make a copy for them, or they can buy a DVD & flash-drive at a discounted price. The bride and groom are welcome to print photos at any location and for family and friends. You are more than welcome to put them on Facebook or online, but we do ask if you can give credit under the photos.
Q. What about custom wedding packages?
A. Our pre-made packages are non-adjustable. However, we are MORE than happy to create a special custom package just for you!
Q. Can you pencil me in?
A. We must have a signed contract & deposit to hold your date. As soon as we have this, your date goes on our calendar. We never double book a wedding date, so no worries there!
Q. How much do we pay & when?
A. For weddings, a $500 deposit is due to reserve the date. If needed we do offer payment plans and are more than willing to work with you on your payments. All payments MUST be payed 10 days before the wedding, nothing can be due after the actual wedding date.
Q. How do you accept payments?
A. We accept most major credit & debit cards, checks, Paypal, & cash.
Q. Do you have insurance?
A. YES! We have both liability & equipment insurance. If your venue needs a copy of this for your wedding, please let us know at least a month in advance!
Q. Can you provide me with list of references from past brides?